The AI receptionist for home service businesses

IsOn24 Call Agent answers your client calls 24/7 like a live person, books visits by phone, text, and online, and texts your clients. It works with your calendar or Jobber.

Overview

• 7-day free trial
• No credit card
• Plans from $59/month

How it works

Automate over-the-phone bookings into your calendar

IsOn24 Call Agent answers phone calls, text messages and makes appointments, automatically.

1. A client calls or texts
   Your business number rings, any time of day or night.

2. IsOn24 answers and books
   Your Call Agent answers calls and texts, books appointments, creates transcripts, and if needed, queues calls for your staff, one-by-one.

3. Everything lands in your calendar
   Bookings show up in your connected calendar, and transcripts are ready in your IsOn24 inbox.

Your phone line takes one call. IsOn24 takes them all — 5 or 500 callers at once, every one answered on the first ring.

What it does

IsOn24 Call Agent answers calls like a live person

Key Features

• Text back & 2-way texting: IsOn24 can text information to your clients and they can reply back.
• Appointments: Your clients can book visits over the phone, through text, and online.
• Automatic call queue: Client calls can be queued to wait while your team answers from any phone, tablet, or PC.
• Works with your calendar: Bookings go straight into Google Calendar or Jobber, and other schedulers through Zapier.
• Setup: Ready to go after signup.

Customer Communication Channels

Everything lands in one place, whichever way customers reach you:

• Call, text, or web plugin: Customers use your business number for calls and texts, or the web plugin on your website.
• One Call Agent answers them all: The same AI receptionist replies on every channel, day and night.
• One calendar, one inbox, one leads screen: Bookings go into your calendar, every conversation lands in one inbox, and every new contact becomes a lead.

Works with your calendar

IsOn24 offers callers only your open times, so there is no double booking. Connect the calendar or scheduler you already use.

• Google Calendar: Full two-way integration.
• Jobber: Bookings appear as assessments.
• Square Appointments: Full two-way integration.
• Integrates with many other apps through Zapier.

Why IsOn24?

The Cost of Missed Calls

• Every unanswered call is a job that goes to the next contractor on the list.
• Missed Calls Cost: 3 missed calls a week × a $350 average HVAC repair = $1,050 a week, or more than $54,000 a year.
• Weekend Calls: 41% of weekend calls to home services businesses go unanswered.

Customer Experience

• 48% of callers to home services businesses never speak with a person.
• IsOn24 answers every call and books the visit while your crew is on the job.

Customer Testimonials

Grass Cut

Just want to say the IsOn24 system you all built is quite beautiful. The genuineness of the ai voices, the fluid conversational response capability, its accuracy in booking appointments, all of it. Just awesome.

Valencia's Construction

I’m so excited we got the IsOn24 as a part of our business...

Lord & Winter

We are very enthusiastic about IsOn24 for the following reasons:...

Frequently Asked Questions

• Which calendars does IsOn24 work with?
  Integrates with Google Calendar and Jobber; connects to other schedulers through Zapier.

• Can clients book a visit over the phone?
  Yes, and the bookings appear in your calendar.

• Does IsOn24 answer calls after hours and on weekends?
  Yes, operates 24/7.

• How long does setup take?
  Ready to answer right after signup, no setup fee.

• Can my crew answer some calls live?
  Yes, calls can be placed in the automatic call queue.

• Can IsOn24 text my clients?
  Yes, real two-way texting is supported.

• How much does IsOn24 cost?
  Plans start at $59 per month with a 7-day free trial.